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Customer Questions

What are your hours?

Same Day Delivery Order Hours:

 

Monday -Saturday -> 10am – 5pm

Canada Post Shipping Hours:

24hrs/6 Days a Week

How Much is Same Day Delivery

Same day delivery is $10 Flat fee. On the rare occasion, we have promotions giving free delivery!

How do I become a member of Nug Drop?

If you are aged 19+ you can create and account here

  • Once completed, you will receive an email to confirm
  • Make sure to enter all canadian billing/shipping details. Orders cannot be placed without this
  • For first time buyers with us, we require a government issued photo ID to prove you are of age to purchase the order

When is the cutoff time for same day delivery?

Same Day Delivery Order Hours:

 

Monday -Saturday -> 10am – 5pm

Canada Post Shipping Hours:

24hrs/6 Days a Week

What payment methods do you accept?

We currently Interac E-Transfer. We require you to create an account for purchases.

What Cannabis Products are Legal?

Since Oct. 17, 2018, adults of legal age (18 or 19, depending on the province or territory) can possess and consume recreational dried or fresh cannabis flower (including pre-rolled joints), cannabis oil (including softgels, capsules, and lower-dosed tinctures and oils) and seeds or plants for personal use at home. Cannabis oil products have a THC concentration limit of 30 grams per milliliter. Whether purchased in store or online, it is only legal to purchase from government-licensed retailers.

The personal possession limit is 30 grams of dried cannabis (or its equivalent in fresh, liquid, edible, concentrate, or seed form) in a public place. Whether you buy in-store or online, you will not be able to purchase more than 30 grams (just over an ounce) at one time.

Federal law sets the growing limit at four cannabis plants per household (not per person). However, Manitoba and Quebec have banned home growing. In New Brunswick, both indoor and outdoor plants must be kept in a separate, locked space. In British Columbia, plants must be kept out of public view. If a home is used as a daycare, growing is banned completely.

Regulations for commercially-produced edibles, beverages, concentrates, vape pens, oils and tincures with higher potencies than the year one limit of 30 mg of THC per mL allows for the sale of these products “no later than 12 months” after legalization, which would be Oct. 17, 2019.

In the meantime, adults can use legally obtained cannabis to make edibles, beverages or concentrates (such as rosin) at home for personal use, as long as organic solvents aren’t used in the process.

Where is Your Cannabis sourced from?

All of our marijuana is sourced locally from Canadian craft Cannabis cultivators. We specifically select the best products available for each and every product we carry. We are proud of the steps we take to ensure that the best productions practices are being utilized to develop the highest quality products. By supporting local independent craft growers we are assisting in the insurance of long term sustainability of the premium products that we provide. We are committed to sourcing responsibly produced products.

Customer Questions

When is the cutoff time for same day delivery?

Same Day Delivery Order Hours:

 

Monday -Saturday -> 10am – 5pm

Canada Post Shipping Hours:

24hrs/6 Days a Week

What Cannabis Products are Legal?

Since Oct. 17, 2018, adults of legal age (18 or 19, depending on the province or territory) can possess and consume recreational dried or fresh cannabis flower (including pre-rolled joints), cannabis oil (including softgels, capsules, and lower-dosed tinctures and oils) and seeds or plants for personal use at home. Cannabis oil products have a THC concentration limit of 30 grams per milliliter. Whether purchased in store or online, it is only legal to purchase from government-licensed retailers.

The personal possession limit is 30 grams of dried cannabis (or its equivalent in fresh, liquid, edible, concentrate, or seed form) in a public place. Whether you buy in-store or online, you will not be able to purchase more than 30 grams (just over an ounce) at one time.

Federal law sets the growing limit at four cannabis plants per household (not per person). However, Manitoba and Quebec have banned home growing. In New Brunswick, both indoor and outdoor plants must be kept in a separate, locked space. In British Columbia, plants must be kept out of public view. If a home is used as a daycare, growing is banned completely.

Regulations for commercially-produced edibles, beverages, concentrates, vape pens, oils and tincures with higher potencies than the year one limit of 30 mg of THC per mL allows for the sale of these products “no later than 12 months” after legalization, which would be Oct. 17, 2019.

In the meantime, adults can use legally obtained cannabis to make edibles, beverages or concentrates (such as rosin) at home for personal use, as long as organic solvents aren’t used in the process.

Where is Your Cannabis sourced from?

All of our marijuana is sourced locally from Canadian craft Cannabis cultivators. We specifically select the best products available for each and every product we carry. We are proud of the steps we take to ensure that the best productions practices are being utilized to develop the highest quality products. By supporting local independent craft growers we are assisting in the insurance of long term sustainability of the premium products that we provide. We are committed to sourcing responsibly produced products.

Seller F.A.Q.

Do you ship products outside of Canada?

Unfortunately we do not ship outside of Canada.

Do you offer discreet packaging?

All orders are shipping with the highest level of care when it comes to discreet packaging and containing any smells. You can rest assured that the contents of your package are unknown to unwanted eyes (and noses)!

Are the product images real?

Yes! All product images are exactly the product you will receive. All strains go through the photo booth before hitting the store.

Technical Problems

What happens if I do not send the E-Transfer after my order?

We will wait two days for payment. If not received, a follow up reminder email will be sent. If no reply after 3 days, we will regretfully cancel your order.

How do I make payment via E-Transfer?

Upon order, you will receive an email confirmation with instructions on how to pay (and which email to send). Our thank-you page will also provide this info. If you need extra help, feel free to reach out.

How long will my package take to arrive?

Flat Rate Canada Shipping: $15

Local: (Ontario): 1-2 Business Days | Regional: 3-4 Business Days | National: Up to 8 Business Days

Orders are packaged and sent out for delivery twice per day at 12pm and 4pm (Mon-Fri). So make sure to place order before 4pm for same day processing!

NEW HOURS: MONDAY-SATURDAY - 10AM - 5PM
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